ISY Stage Three

Stage Three:

1. E-commerce sites, like wedding there, which sell our services, will need more maintenance and attention. We also think about order form security, inventory updates, and everything that a person with an offline would have to manage.

2. Build our website, we use: HTML, because it is incredibly easy to learn.

3. Use keywords that your target audience would search for to get a better search engine ranking.

4. Upload our website.

5. Test drives your website. When we finish our website, do usability testing. We do this by simply asking a few friends or family members to use our website.

6. Provide quality content and service. Take constructive feedback seriously.

We create a company which name is "Constellations Hotel". We focus on the young couple who want to get married--Wedding. Our website has five parts.
● Homepage
● Room
● Wedding
● Event
● About us
About our company’s website, we are passionate about the room services and event, especially in wedding. We incorporate the latest and innovative ideas with premium quality ingredients that tailor- made to reflect your personal style, comfortable. Our event services, such as wedding and business trip, are Multifaceted and Variable, plus our high level of customer service ensures our customer's event is always in the best hands possible. We put difference Constellations Rooms for our customers. And we also make a new system for them. The customer on our website can choose the room as well as they like. And we also put the video on our website. We also make a plan which can communicate with customer. And customer can put their comment and advice on our website. We can collect the information and build a good system for our customer. We put our address on the website and we also give the email to our customer.

ISY Stage Two

Planning for information systems, as for any other system, begins with the identification of needs. In order to be effective, development of any type of computer-based system should be a response to need--whether at the transaction processing level or at the more complex information and support systems levels.

Also the plan should be flexible so that priorities can be adjusted if necessary. King (King, 1995) in his recent article has argued that strategic capability architecture - a flexible and continuously improving infrastructure of organizational capabilities – is the primary basis for a company's sustainable competitive advantage. He has emphasized the need for continuously updating and improving the strategic capabilities architecture.

An information systems strategy can be successful if there is a commitment from management, sufficient resources and adequate training.

It can include:

l A commitment to either end-user and centralized computing

l A vision of how the organization can use IT to gain a competitive advantage

l A policy on upgrades

l Security and disaster planning policies

l A policy on archiving of information

l The organization may decide to use the services of a “facilities management” company

There is a growing realization that the application of information technology (IT) to a firm’s strategic activities has been one of the most common and effective ways to improve business performance.

There are some external factors can be influenced in information system:

1. Political

2. Economy

3. Technology

4. Society

5. Industry

6. Competitive Environment

There are some internal factors can be influenced in information system:

1. Understanding the market and proper marketing capabilities

2. The Existing of products and services

3. The Existing of customers and with customer relations

4. Human resources

5. The Existing of delivery and distribution

6. The existing supplier networks and relationships with suppliers

7. The ownership of natural resources and the ability to obtain

8. The current facilities, equipment, location and technology

9. Special skills to master

10. Product and process patent protection

11. Availability of funds and financial advantages

Information Systerm Stage 1

Stage One:

Information technology is useful for making transaction processing, providing information to decision makers, fixing technology into products and services, which can be used to design the systems that are strategic, and “stages theory” gives insight into the assimilation of new technologies.

In the hotel sector, the needs for quality information about the firm’s activities, the market in which it moves with which it makes the possession of that information a key factor in improving competitiveness. This has led to the large-scale incorporation of information system/information technology (IS/IT) tools in the sector to improve the internal and external management of process flows associated with customer service. Therefore, in the new business environment, it is no longer sufficient to apply IS/IT and use information merely to support operations. Information must be better exploited in order to improve competitiveness.

In the business world, outsourcing is an option that hotels must bear in mind; however, given the importance of IS/IT in recent years; hotels must be able to distinguish the resources and capabilities to be strengthened from those that can be acquired externally from more capable suppliers.

Whereas firms on the supply side would have to consider the narrow service provider margins that lead them to enter new areas of business, the needs of demand force firms on that side to focus on their core operations and redesign IS/IT-related operations. When a firm outsources in this area, however, it recognises that it is also losing its strategic character because it can be easily copied. Therefore, many companies have to focus on their core competencies and outsource information technology to specialised suppliers.

The strategic approach examines how an operation affects competitive advantage and how this, in turn, affects the organisational performance. From this strategic perspective, the resource and capabilities approach would seem to be an appropriate framework for explaining the determining factors in IS/IT outsourcing.

Reference:
Tomas F. & Antonia M (2005) Determinants of Information Systems outsourcing in Hotels from the resource-based View: an Empirical Study. International journal of tourism research Int. J. Tourism Res. 7, 35-47.